Advice and support
In October 2023, we merged with Sovereign to form SNG (Sovereign Network Group) and you can click here to find out more about this. As one organisation, we can invest more in existing homes and services, build more affordable homes for people who need them, and we will be setting up a Community Foundation to directly support customers and communities.
We believe in opening up all the possibilities that come with a good home. And that means supporting you in more than finding somewhere to live. In this section, you can find health and safety information, support with your finances, employment and training, and getting online, a directory of local services and community funding we have available.
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Cost of living help
We've created a page with useful advice and support available to you to hopefully reduce the impact of rising household outgoings.
Cost of living help -
Managing your money
Support with paying rent and tips on how to stay on top of your finances and make the most of your money.
Managing your money -
Employment and training
Reach your full potential and achieve your goals, with a variety of employment advice sessions, training courses and opportunities.
Employment support -
Digital inclusion
Helping you make sense of the internet and technology, and make the most of digital tools that will make your life easier.
Digital inclusion -
Benefits and financial support
Breaking down the various types of benefits and additional financial support to be aware of.
Benefits and financial support -
Health and safety
Make sure you know how to check your smoke alarm, and find out about gas safety and water hygiene too.
Health and safety -
Local services
Make the most of the partnerships we have with local services, offering you good quality support services in your area when you need it.
Local Services -
Wellbeing and mental health
Visit our resource centre of advice and tips for managing your mental health.
Wellbeing and mental health -
Investing in our communities
We have a number of different grants for not-for-profit groups and organisations delivering projects that support SNG customers and communities to thrive.
Investing in our communities -
Self-help videos
Watch our resident self-help videos. Our simple animations could help you change a lightbulb, pay your rent and more!
Watch a video