Get involved

As SNG, we’ve been working to combine our engagement offer using your feedback so all customers get the best possible opportunities. We recently announced our new SNG framework, with new opportunities on offer for customers to help improve our services and hold us to account! You can click here to find out more.

Help to make your community a better place to live

We have a varied and inclusive customer engagement programme that all customers can be part of. Tell us what matters to you, inspect our services and get to the very heart of the communities where we work. It’s an opportunity for you to share your ideas and challenge our performance – while learning new skills along the way.

Show us how we can do better, and help us to:

offer services that customers need and want
work to a high standard, delivering quality services
achieve value for money across our organisation
enhance the quality of life for people living in your community
ensure staff and Board members carry out their work effectively.

Why lend a hand?

By joining our network of involved customers you’ll benefit as well. Here’s what you’ll get.

As well as taking part in structured training programmes, you’ll gain a range of other skills just doing the role. Team working, digital skills, communicating with people and writing reports are just a few areas where you’ll get more experience. It’s a good way to improve your CV and future job prospects.

Being part of something that aims to improve the lives of others can boost your self esteem. If you’re out of work or retired, doing volunteering work like this can give you a sense of purpose and improve your personal wellbeing.

Most roles involve meeting new people. So if you live on your own or feel isolated, getting involved is a good way to make new friends. If you choose to join one of our panels, you’ll be welcomed by a friendly group of people who’ll help you settle in.

By working more closely with us, you’ll get to know about opportunities offered through our Worksmart employment and training programme. Getting involved now could be a stepping stone to gaining full-time work or making a career change.

Gain valuable skills and experience

Boost your confidence and wellbeing

Connect with people and make new friends

Getting involved could open other doors

How you can get involved

Engage - our new digital way for customers to make a difference

Engage is our new digital platform designed to help customers connect, collaborate, and contribute. Share your thoughts, feedback, and ideas through surveys, polls, and forums - all in one accessible space. We'll be developing and adding to the site but visit now to take part in our first surveys - and a chance to win a £50 Amazon voucher! Visit Engage.

Engagement offers

Have a look at the range of engagement offers available and take the first step to making your community a better place to live.

Contact our Resident Engagement team