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Improving how we manage service charges
We have made changes within our leasehold team to improve the way we manage service charges. The team will now focus solely on service charges and…
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53-week rent year in 2024/2025
An important update about rent payments for 2024 and how it affects you.
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Protecting endangered birds with Hertford and Ware Swift Group
We're partnering with Hertford and Ware Swift Group to install swift boxes on some blocks across East Herts in areas to help recover the population of…
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Supporting you to get digitally connected
Find out more about our free services, offers and support available to help residents become more confident to use and access services online.
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Managing building safety in high-rise buildings
An update on our progress with registering our high-rise buildings and our ongoing work to keep residents living in these buildings safe.
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24 hour mental health support is just a text away
We’ve partnered with mental health text messaging service, Shout, who can provide SNG customers with free, confidential mental health support, 24…
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A successful year of fire door inspections
Thank you to all residents who let us into their homes to check the inside of their front doors. We’ve now inspected over 12,500 fire doors inspected…
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Have your say on how we engage with you!
We’d like to hear your views on how you would like us to engage with residents and how you would like to influence the services you receive going…
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