We have found 47 results, searching for “complaints”

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  BLOG: using resident feedback to improve our repairs service

  of complaints that have been raised to our Repairs team. When reviewing the complaint figures in…

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  Our response to the government’s Social Housing Green Paper

  This November, we submitted a consultation response to the government’s Social Housing Green Paper.…

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  Your new online account is here!

  reports you’ve made through your account View the repairs you report to us Make a complaint and vi…

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  Network staff nominated for national contact centre awards!

  We are delighted to say that four of our staff have been shortlisted for the UK National Contact Cen…

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  Beware of disrepair ‘claim farmers’ knocking on your door

  complaints procedure which you can find on our website on the Compliments and Complaints page her…

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  Measuring our performance against the new Tenant Satisfaction Measures

  with fairness and respect so that they can access services, raise complaints , influence decision m…

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  Taking on ASB: Tackling combination anti-social behaviour to bring peace back to estate

  -social behaviour from other residents about the same person. These complaints reported drug use...…

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  My Network Homes online account

  the repairs you report to us Make a complaint and view all complaints you’ve made in My Network

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  Our performance

  % Complaints responded to on time**: 92% Target: 95% Residents' trust in us: 58.1% Target: 60..…

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  Support with building safety work costs

  in the coming weeks. *FCA consumer credit arrangements are regulated by the FCA and any complaints…

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